Surefire USA

Support from the start for manufacturing start-up

Equipment design and manufacturing company Surefire USA approached Techcess Group with a need for an innovative managed IT strategy that would allow them to focus on growing their developing oil and gas service company. Techcess Group responded quickly with a dedicated cloud strategy designed to centralize the company’s multiple IT locations while maximizing Surefire USA’s investment and position them for future growth. Accented by a flexible infrastructure to accommodate international growth, Techcess Group’s solution gave the company a running start at competing with the major players in the oil and gas service industry.

Through its comprehensive assessment, Techcess Group developed a strategy for Surefire that included the integration of vital communications and network operations and a fully virtual environment within Techcess Group’s Tier 4 Data Center including hosted, fully redundant Xchange, file and web servers backed up by a SAN. The strategy also included a managed support plan to help the employees in the Houston office meet their performance goals. Two weeks later, Techcess Group had implemented every aspect of the plan and Surefire was suddenly years ahead of where they had started.

Results

Months later, the company had quadrupled in size with aggressive growth plans for the future — thanks in great part to their strategic partnership with Techcess Group. Techcess Group now provides new infrastructure, ongoing managed desktop, virtual server support and continual collaboration to anticipate Surefire’s IT needs before they happen.